Terms & Conditions

Ghost Drop Pizza · Last updated: March 2026

These Terms and Conditions govern your use of ghostdroppizza.com and any orders placed through it. By using our website or placing an order, you agree to these terms. Ghost Drop Pizza is operated by Hearten Company LLC, a California limited liability company based in Fresno, California.

1. Use of the Website

You must be 18 years of age or older to place an order. By using this site you represent that the information you provide is accurate and that you are authorized to use the payment method submitted. We reserve the right to refuse service to anyone at any time.

2. Orders & Availability

All orders are subject to availability. Ghost Drop Pizza operates on a limited-quantity weekly drop model. Once the weekly quantity is sold out, ordering closes for that drop. Placing an order does not guarantee fulfillment if quantities are exhausted before your order is confirmed and paid.

Each drop is a one-time offering. Menus are not repeated. We reserve the right to modify menu items, prices, and availability at any time without prior notice.

3. Pricing & Payment

All prices are listed in US dollars and are inclusive of applicable items but exclusive of sales tax, which will be calculated and added at checkout. Payment is processed securely through Square. By placing an order you authorize us to charge your payment method for the total amount due including tax and any applicable delivery fee.

4. Pickup & Delivery

Pickup is available during the designated Saturday window specified at the time of ordering. Delivery is available within our stated delivery radius for an additional fee. Delivery times are estimated and not guaranteed. We are not responsible for delays caused by circumstances outside our control. You are responsible for providing an accurate delivery address. Orders delivered to an incorrect address provided by the customer will not be refunded.

5. Refunds & Cancellations

Due to the perishable nature of our products and the limited-quantity drop model, all sales are final. We do not offer refunds or exchanges except in cases where we are unable to fulfill your order, in which case a full refund will be issued to your original payment method. If you have a concern about your order please contact us within 24 hours of your scheduled pickup or delivery.

6. SMS Communications

By providing your phone number on our website you consent to receive recurring SMS marketing messages from Ghost Drop Pizza (Hearten Company LLC). These messages may include drop announcements, order updates, and promotional content. Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe at any time. Reply HELP for assistance. Opting out of SMS will not affect any pending orders.

7. Email Communications

By providing your email address you consent to receive email communications from Ghost Drop Pizza including drop alerts and order confirmations. You may unsubscribe at any time by clicking the unsubscribe link in any email or by contacting us directly.

8. Intellectual Property

All content on this website including the Ghost Drop Pizza name, logo, branding, copy, and images is the property of Hearten Company LLC and may not be reproduced, distributed, or used without express written permission.

9. Limitation of Liability

To the fullest extent permitted by California law, Hearten Company LLC shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of this website or any products purchased through it. Our total liability to you for any claim shall not exceed the amount you paid for the order in question.

10. Food Allergens

Our products are prepared in a kitchen that may handle common allergens including but not limited to gluten, dairy, eggs, nuts, and soy. We cannot guarantee that any item is free from allergens. If you have a severe food allergy please contact us before placing an order.

11. Governing Law

These Terms and Conditions are governed by the laws of the State of California. Any disputes arising from these terms shall be resolved in the courts of Fresno County, California.

12. Changes to These Terms

We reserve the right to update these Terms and Conditions at any time. Continued use of the website after changes are posted constitutes your acceptance of the revised terms.

Contact

Hearten Company LLC
Fresno/Clovis, California
hello@ghostdroppizza.com
ghostdroppizza.com


© 2026 Hearten Company LLC. All rights reserved.